Harris Installation Services Ltd are proud to announce that we have managed to retain our ISO 9001 accreditation in May 2020.
All credit goes to Sheri Harris, our Company Secretary and Wayne Pritchard our ISO consultant from ETC Wales. All the team at Harris Installation Services have worked tirelessly to make Harris Installations the beacon of professionalism and quality in its sector.
ISO 9001 is a Quality Management System (QMS) which is internationally recognised and ensures services and products meet the industry standards and the needs of all clients.
This accreditation was awarded by TUV UK Ltd and demonstrates our ongoing commitment to providing customer focus and a consistently high service with quality products for all clients.
We have seen this transition as an opportunity to make necessary improvements which benefit our business, employees and customers alike. We are pleased that our efforts have been credited and we are motivated to continue to positively engage with the standards as part of our growth.
Harris Installation Services Ltd have held ISO9001 accreditation for a number of years now, and we know the importance of having implemented such a well-recognised Quality Management System.
We have been able to remain customer focused, met customer expectations and improved our performance through strong communication, leadership and increased efficiency.
We are a strong competitor in the Furniture Installation and Relocation sector, and we know we owe this largely to our company structure, operational performances and its management system.
Our staff appreciate the development opportunities we have invested in and our customers experience better service.
Our compliances give our existing, new and future customers confidence when sharing their custom with us.
ISO 9001:2015 is a high-level quality management system which is better integrated with other management systems bringing a common framework to all ISO management systems.
ISO 9001 have made changes to the standard to ensure that it remains relevant for all industries by better reflecting current economic and industry environments.
The changes made to ISO 9001 now focus on leadership and increasing involvement from senior managers, improving communication throughout all processes and the importance of the identification of risks and opportunities. Risk-based thinking has become a more prominent part of the ISO 9001 requirements. It is vital to recognise business risks to recognise the opportunities that may arise and to be able to anticipate and pre-empt future risks.